Shipping policy
🚚 Blu Mango Shipping Policy
1. General Information
Thank you for shopping with Blu Mango.
We proudly ship worldwide from our main logistics hub in Singapore, with a focus on Asia and Europe.
All shipments are handled by our trusted partner DHL Express, ensuring fast, secure, and trackable delivery to your doorstep.
Please note that duties and taxes are not included in our prices — these may be collected by customs upon delivery depending on your country’s regulations.
2. Processing & Production Time
Most of our performance gear and apparel are made to order or finished upon purchase.
Please allow for:
-
Manufacturing / preparation time: approximately 2–3 weeks
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Shipping time: 2–3 business days (via DHL Express)
⏱ Total estimated delivery time: within 3 weeks from the date of order confirmation.
We always do our best to deliver sooner whenever possible.
3. Shipping Regions & Transit Times
| Region | Courier | Estimated Delivery Time | Notes |
|---|---|---|---|
| Singapore & Asia-Pacific | DHL Express | 2–3 business days after production | Tracking included |
| Europe | DHL Express | 2–4 business days after production | Duties & taxes not included |
| Rest of the World | DHL or Partner Couriers | 4–7 business days after production | Contact us for details |
4. Tracking & Updates
Once your order is shipped, you’ll receive an email with your DHL tracking number.
You can follow your shipment in real time on www.dhl.com.
5. Duties & Taxes
Import duties, customs charges, and local taxes are not included in your order total.
These fees are determined by your country’s customs office and must be paid directly to the courier or local authorities upon delivery.
6. Need Assistance or Special Shipping?
For express handling, bulk shipments, or custom delivery arrangements, please contact us directly.
📩 Email: sales@blu-mango.com
💬 Contact Form: www.blu-mango.com/pages/contact
We’ll be happy to assist and find the best shipping solution for you.
7. Delivery Guarantee
Blu Mango partners exclusively with DHL Express to ensure reliable, insured, and timely delivery.
We commit to delivering all orders within a maximum of 3 weeks, including production and transit time.